Traditional awareness training treats humans as the problem.
We treat human behavior as a design parameter in your security architecture—
and give you the roadmap, training, and evidence to prove it works.
See the customer journey unfold below...
You can begin with training & certification or go through each phase sequentially, or simply hop into the phase you're focused on, and Aletheon Solis will guide you along your journey.
The Customer Journey
Phase 1: Discover
We start by mapping how work really gets done in your environment—ticket queues, alerts, workflows, and decision points. This reveals the hidden places where human behavior and organizational design quietly weaken your security posture. You get a clear view of your current human-layer risk.
- See beyond “user error” to the architecture that drives it.
Phase 2: Train & Certify
Next, we train and certify your teams to see human behavior as an architectural component, not a fault. Our Human Layer Security program turns staff into human cybersecurity sensors, equipped to anticipate and manage human-layer risk instead of just reacting to incidents.
- Not more awareness modules—a new way of thinking about human behavior in security.
Phase 3: Architect & Diagnose
Using the certification framework, we analyze your service desks, SOC workflows, and governance to pinpoint the architectural and process-level drivers of human error. Instead of punishing individuals, we focus on redesigning the systems and structures that set them up to fail.
- Shift from blaming people to fixing the design.
Phase 4: Implement & Optimize
Together we prioritize and execute a roadmap of changes—queue redesigns, process adjustments, alert tuning, and governance updates. The result is an environment where people, processes, and tools finally
- Practical changes, sequenced for real-world constraints and bandwidth.
Phase 5: Prove & Scale
We track before-and-after outcomes: incident rates, dwell time, ticket aging, burnout drivers, and more. You get hard evidence and proof points for CISOs, CFOs, boards, and insurers—and a playbook you can scale across the organization.
- Evidence that your human-layer strategy is working—and worth expanding.